Frequently Asked Questions

Order Information

Do I Need A Account To Place Order?

Having a AZHAAR Beauty account helps us to make your shopping experience fast, secure and convenient. You can create your own AZHAAR Beauty account. Click here to create your account now

How Do I Track My Order?

We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way to you, you can also track its status by entering your tracking number on www.azhaarbeauty.com/track-your-order

How do I cancel my order?

If your order is not yet on its way to you, you can simply cancel your order by getting in touch with our Customer Support Team. You can reach our team 24/7 under wecare@azhaarbeauty.com or you can call us under +252 63 661 8888 (8am – 10pm).

How Should I to Contact if I Have Any Queries?

Contact us via phone or WhatsApp at +252 63 661 8888
Reach out via email at wecare@azhaarbeauty.com

Order & Shipping Information

Do I Need an Account to Place an Order?

Having a AZHAAR Beauty account helps us to make your shopping experience fast, secure and convenient. You can create your own AZHAAR Beauty account. Click here to create your account now

How Do I Place an Order?

• Register/Login to your account
• Select the product and add to cart
• Checkout from My shopping cart tab
• Fill or select the shipping details
• Proceed to order summary
• Place the order
• Select the payment method
• Complete transaction by entering payment details

What are the shipping charges?

Shipping is free within Hargeisa, Somaliland.

How Long Will it Take To Get My Package?

Products are shipped all over Somaliland via our courier partner and should reach you in 24-48 Hours.

How Do I Track My Order?

We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way to you, you can also track its status by entering your tracking number on www.azhaarbeauty.com/track-your-order

How Should I to Contact if I Have Any Queries?

Contact us via phone or WhatsApp at +252 63 661 8888
Reach out via email at wecare@azhaarbeauty.com